XanPool is a global Payments and Liquidity Network like Visa or SWIFT, but instead of having a closed network of banks, our open network is made out of individuals and businesses, whose idle capital we use to settle cross-currency and cryptocurrency transactions.
This way we make settling all form currencies faster, cheaper, and lower risk. While also allowing our Liquidity Providers (the individuals and businesses) to earn yields of up to 2% a month.
In Q3 2021, we closed a US$27 million Series A funding round led by Valar Ventures, and we’re currently looking to double our team to over 150 members by the end of Q2 2022.
Our current products include XanPool.com and XanPay.com. XanPool is the public-facing brand that targets crypto native business, whereas XanPay.com is the public-facing brand that targets non-crypto businesses.
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
What you’ll do：
What are we looking for: